Captaris RightFax Training

Administrator Training

Overview: This technical course fully covers the core system configuration, optimisation and maintenance of Captaris RightFax. It contains an overview of all the optional modules, with more specific emphasis given to those modules participating delegates are utilising.

Who Should Attend: Captaris RightFax system or group administrators. Email administrators who need to integrate Captaris RightFax to their existing email system. Application developers or system integrators.

Pre-requisites: A basic understanding of networking and NT would be useful.

Topics Covered: Client installation and admin • Optimising Captaris RightFax • System Maintenance • Reporting • Optical Character Recognition • Troubleshooting Captaris RightFax • Least Cost Routing (LCR) • Web Client • Teleconnect • Load Balancing • Library Documents • Front Cover sheets • Signatures • Form Overlays • Administrative Features • Embedded Codes • Email • Docs on Demand

General Info: Duration: 1 Day, 9:30am to 5:00pm with 1hr lunch break - Location: Avanquest UK, Winchester, Hants - Cost: £295

Course Dates 2008: 15th Jan, 12th Feb, 11th March, 22nd April, 13th May, 10th June, 8th July, 12th August, 9th Sept, 14th Oct, 11th Nov, 9th Dec

On-Site Training: For the larger company that requires more personnel technically trained on the system, we offer on-site training for up to six delegates. Cost is £1000 to include expenses but not cost of flights and/or accommodation.

End-User Training

Introductory Course
This course is designed to give users a full overview of sending and receiving faxes through the client software. It is extremely beneficial to all new users and will ensure they gain the full benefits of Captaris RightFax.

Cost: £950 per day inclusive of sundry expenses, but exclusive of flights and/or accommodation

Mandatory Requisites: Training to be conducted at customer site and all delegates must be equipped with a networked PC which has access to the Captaris RightFax client software.

Topics Covered: Overview of FaxUtil, Billing codes, Creating faxes, Receiving faxes, Printing faxes, Captaris RightFax phonebook, Coversheets, User preferences, Editing outbound faxes, Viewing faxes, Forwarding/routing faxes, Combining faxes.

Progressive Course
This course is designed for users who will benefit from using the advanced and additional features Captaris RightFax offers. Due to the differing requirements of users Avanquest provide a modular approach. Depending on the number of modules you choose, the course can be as little as ½ day or as long as two days.

Cost: £950 per day inclusive of sundry expenses, but exclusive of flights and/or accommodation.

Mandatory Requisites: Training to be conducted at customer site. Minimum of one full training day booked. Maximum two sessions per day. Maximum six delegates per session. Delegates must be equipped with a networked PC which has access to the Captaris RightFax client software.

Topics Covered: Email faxing and receiving, Word - mailmerge (Fax broadcast), Captaris RightFax embedded codes, Send/receive options, Captaris RightFax folders/archiving, Notification options, Fax distribution lists, Scanning with Captaris RightFax, Splitting faxes, OCR, Binary attachments, Fax approval system, Filtering and sorting, ODBC/MAPI phonebooks.

 

More information

To book a course, learn more or discuss your requirements, please contact us on 01962 835053 or email sales@avanquest.co.uk.