My Teamwork Conferencing and Collaboration

Functionality

 
Presence and Instant Messaging

• Presence and IM access from any location, PC, and browser
• Customised and pre-configured Availability settings (Away, Busy, Offline, Online, Out to Lunch,)
• Configure Availability status when inactive
• Open standards-based instant messaging with encryption
• Multiparty chat and multiple concurrent IM sessions per user
• Add contacts to existing chat sessions
  
• Choose to block or receive IM when “busy”
  
• Personal, annotated, and time stamped IM logs
  
• Create and manage multiple contacts groups per user
  
• Database directory lookup for contacts search from LDAP or server
  
• Block select contacts and manage block lists
• Add external contacts as speed dial numbers for click-to-conference
   

Audio Conferencing

• Ad hoc, scheduled and meet me modes
  
• Click-to-conference and group call
  
• Dial out to add participants
  
• System call back feature to join conferences
  
• Call control via interface and IVR prompts
  
• Conference locking and hold
  
• Mute/unmute all participants
  
• Active talker indication
  
• Recording via interface and IVR
  
• Confirm call back number and dial out with prompt settings prevent misdials and voice mail pick ups from
  
• Multiple language voice prompts
   

Web Conferencing

• Ad hoc, scheduled, and meet me modes
  
• Multiple ways to schedule and start sessions
  
• Join via Web conferencing login page
  
• Upload PowerPoint® files for remote viewing
  
• Password and SSL protection options for presentations
  
• Application and/or desktop sharing
  
• Co-browsing and collaborative document editing with remote control sharing
  
• Document storage and sharing (upload/download attachments)
  
• Invite/add a contact(s) to a session
  
• Recording with on demand playback and synchronised audio
  
• Public and private IM chat sessions
   

Video Conferencing

• Peer-to-peer, one-to-many, and multipoint video
  
• Integrated web-based video client (Windows® XP SP2 and SIP only)
  
• Peer-to-peer video with SIP client (no video MCU required)
  
• Automatic configuration for peer-to-peer video in flat networks
  
• Integration with leading third party videoconferencing switches, gateways and gatekeepers, SIP registrars, and session border controllers
  
• Endpoint support for room systems and desktop video clients
  
• Audio deployment options during video sessions
  
• Client support: RTC, SIP, and H.323
   

Conference Scheduling

• Scheduling interface for scheduled and reservationless events
  
• Outlook® and Lotus® Notes email invites and calendar appointments with embedded URLs to join events
  
• Pre-upload presentations and attachments
  
• Voice port reservations
  
• Lecture and Web conferencing mode settings
  
• Customise conference access codes
  
• Auto extend sessions and conference ending reminders
   

Event Management

• Leader and participant rights
  
• Non-provisioned user access to events
  
• Upload materials in advance or on the fly
  
• Supports multiple attachments and presentations
  
• Host leader-required or leaderless events
  
• Call control via interface or IVR (mute, add, drop, hold callers)
  
• Mute/unmute all participants
  
• Roll call/number of participants
  
• Conference locking and hold
  
• Click to add contacts/media
  
• Dial out/invite a contact to add participants
  
• Single-click recording
  
• Confirm call back and dial out with prompt settings prevents misdials and voicemail pick ups from joining
  
• Participants may mute/unmute their lines
  
• Hide inactive participants
  
• Call detail reports for every event
  
• Conversation history with complete event record - IM log, media used, participants, and more
  
• Multiple language options for voice prompts and user interface
   

Recording

• Synchronised playback of audio and web presentations
  
• Email playback instructions with recording links
  
• Non-provisioned users can access recordings via URL
  
• Stored securely on server or download locally
  
• Play recordings into conferences or listen over the telephone
  
• Password protection option for recording
   

Customisation

• Full rebranding for service provider deployments
  
• XML APIs for presence and audio integration into portals and legacy business applications
  
• Multiple languages including Chinese, French, German, Italian, Japanese, Korean, Portuguese, and Spanish
  
• User-specific and configurable interface language
   

 

More information

Please use the menu above right for more in-depth information. Alternatively you can call us on 01962 835053 or email sales@avanquest.co.uk.