Text Message Server Business SMS

Integrating Text Messaging with Business Applications

SMS is an excellent communication tool, but doesnt make business sense if the sender has to laboriously type messages in using a keypad and/or send to lots of people, using a standard mobile phone.

Text Message Server is a server-based, networked solution that allows users to send and receive SMS messages on any email-enabled desktop computer (both PCs and 'Macs). But that's not what really sets our solutions apart from the 'competition' ... what makes Text Message Server stand out, is the fact that it can send and receive text messages from ANY application (email, CRM, ERP, webpages, back-end apps, XML feeds, etc etc) automatically or on demand. A set of SMS APIs are also available for database interrogation and custom interfaces.

• Email - Text Message Server integrates fully with MS Outlook and Exchange, Lotus Notes, GroupWise and ANY other SMTP email system. Users simply create and send SMS messages in the same way as they would an email. Incoming SMS messages can be routed to individual email accounts or groups and appear in the email 'inbox'. MS Outlook users also have the option of using a 'plug-in' to browse the Text Message Server contact database (MS Access or SQL) and add names to the SMS recipient list.
  
  
• Contact Databases - Create and send SMS messages to selected/all contacts in applications such as Sales Logix and other CRM solutions.
  
  
• Internet/Extranets/Intranets - Integrating SMS capabilites into your 'web'pages is SIMPLE, using a standard web form interface. We'll even provide the code.
  
  
• Print Driver - 'Print' to SMS from any desktop application or XML feed, with multi-line capability to allow sending multiple messages from one document or from a Database.
  
  
• System Alerts - Set 'back-end' systems to alert administrators with an SMS when there is a problem - Immediate notifiction, without the need to use email or other computer systems, which may also be 'down'.

File Processor Module & XML File Parser
These poll a directory for files that are then converted and transmited as SMS messages - particularly useful for integrators and developers who want to easily "SMS enable" applications. It is also a very easy way to create batch SMS broadcasts. In effect, any software that is able to output simple text or XML files, can send text messages. The XML parser can also handle incoming messages, turning them into XML files for use by 3rd-party applications. Further information is available in a dedicated document, please contact us for details.

APIs
For true seamless integration with any 3rd-party software not already covered, we can supply the TMSGateway APIs. These are based around a COM interface that wraps a set of XML-RPC WebServices used by the core TMS system, for inbound and outbound SMS messaging. A sample VB application is provided to demonstrate the use of the main functions. Please contact us for further information.

 

Custom-built SMS Integrations

Whilst Text Message Server integrates with most business applications 'straight out of the box', we have not stopped there. Our deep understanding of the Corporate and Public Sector markets has enabled us to develop the software into a number of specialised 'builds' for the following:

• NHS & Private Health - Saving £millions via simple patient communication
• Education - Focusing on Pupil/Student Safety
• Local Government - Keeping in touch with constituents, e-voting & more
  
• Housing Associations - Two-way communication with tenants
• Legal - Discrete, indispensable message delivery
  
• Finance/Insurance - Invaluable as a system notification tool

Further information about these specific solutions can be found at the mini-site; www.textmessageserver.co.uk.

 

More information

Please use the menu above right for more in-depth information. Alternatively you can call us on 01962 835053 or email sales@avanquest.co.uk.